Skip to main content

The Legal Bit – Privacy Policy

This site is owned and operated by XXXX (“Picnic,” “we,” “us,” or “our”). Your privacy matters to us — this Privacy Policy outlines how we collect, use, disclose, and protect your personal information. It’s our promise to you, not a contract.

1. Our Commitment

We respect your privacy and want you to feel secure when exploring our website, booking experiences, or engaging with us at the festival. This policy explains how we manage the personal information you share.

2. Your Consent

By using our site, attending Picnic events, engaging on social media, submitting forms, or providing us with personal information, you consent to how we collect, use, and disclose your data as described in this policy. If we update our policy, changes will be posted here — please check in occasionally to stay informed.

3. What Is Personal Information?

Personal information refers to any details that could reasonably identify you—such as your name, contact info, demographic details, or any data you input or we collect digitally.

4. How We Collect Your Information

Visiting Our Website: We may collect data such as your IP address, browser type, visited pages, and geolocation (if enabled), often via cookies and tracking technologies.

Information You Provide: This includes details you enter via forms or communications—like name, email, phone, preferences, booking information, or feedback.

From Third Parties: We may receive info from partners—such as ticketing platforms, social media, or event service providers—that help us deliver seamless experiences.

5. CCTV & Event Surveillance (If Applicable)

To keep everyone safe, Picnic venues may use CCTV or similar systems. Footage is retained for at least 28 days or longer if required for security purposes or legal compliance. By entering Picnic event spaces, you consent to this monitoring.

6. Cookies & Tracking

We use cookies to improve your experience and gather anonymous site usage data. You can disable cookies in your browser, but this may limit site functionality.

7. What Types of Information We Process

Individual Details: Name, contact info, photos (e.g., event photography), and ID scans if required for entry.

Business Info: If you’re booking on behalf of an organization, we may store your role and contact details.

Engagement Info: Feedback, survey responses, competition entries, newsletter subscriptions, and communication logs.

8. Communication & Marketing

If you opt in, we may send you newsletters, event updates, or promotional material. You can opt out at any time via unsubscribe links or by contacting us directly.

9. Disclosure of Your Information

We do not sell or rent your personal data. We may share it with:

Trusted service providers (e.g., ticketing, analytics, marketing tools)

Event partners for experience delivery

Authorities as required by law

If data is transferred overseas, we take reasonable steps to ensure it’s handled securely.

10. Data Security

We take reasonable measures to protect your data from misuse, loss, and unauthorized access.

11. Access & Correction

You can request access to, or correction of, your personal information. Simply contact us using the details below.

12. Complaints

If you have concerns about how we handle your data, please contact us. If still unresolved, you may direct a complaint to the Office of the Australian Information Commissioner (OAIC).

13. Contact Us

For privacy-related questions or to exercise your rights, reach us at:
Picnic Festival
Email: [insert email]
Phone: [insert phone]
Address: [insert business address]